Privacy Policy
Last updated: January 15, 2026
Paylavestia Consultoría Financiera S.A. de C.V. (hereinafter "Paylavestia"), with registered address at Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, Mexico, is responsible for the processing of personal data you provide to us, which will be protected in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
For the purposes stated in this Privacy Policy, we may collect the following personal data: • Full name • Email address • Messages and inquiries you send through our contact forms We do not collect sensitive personal data (ethnic origin, health status, religious beliefs, political affiliation, sexual preference, biometric data, or genetic information).
2. Purposes of Data Processing
Your personal data will be used for the following primary purposes: • Responding to your inquiries and guidance requests • Providing information about our financial guidance services • Following up on advisory requests Additionally, your data may be used to: • Send informational communications about financial support programs • Conduct internal statistical analysis to improve our services • Comply with applicable legal and regulatory obligations
3. Data Transfers
Paylavestia does not transfer your personal data to third parties without your consent, except as provided by the LFPDPPP and its Regulations. If any transfer becomes necessary, you will be informed in a timely manner and your consent will be requested as required by law.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, you may send a written request to: • Email: privacidad@paylavestia.com • Address: Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX Your request must include: your full name, a clear description of the data for which you wish to exercise any ARCO right, and any element that facilitates locating your data. We will respond within a maximum of 20 business days.
5. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies. For more information about cookie usage, please refer to our Cookie Policy. We implement Google Consent Mode v2 to ensure your consent preferences are respected before activating any tracking technology.
6. Security Measures
Paylavestia implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. Our security practices include data encryption in transit and at rest, role-based access control, and periodic audits.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy to adapt it to legislative, jurisprudential, internal policy changes, or new requirements. Any changes will be communicated through our website www.paylavestia.com. We recommend reviewing this notice periodically.
8. Competent Authority
If you believe your rights have been violated, you may contact the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI) for more information on how to exercise your rights. INAI Contact: www.inai.org.mx
9. Consent
By providing your personal data through our website or contact forms, you grant your consent for the processing of your data as described in this Privacy Policy.